Child Safety Guidelines

First session in a public place

Always meet a new tutor for the first time in a public location such as a library, cafe, or community centre. Never at a private residence for the first session.

Stay for the first session

For children under 16, we strongly recommend a parent or guardian stays present for the entire first tutoring session.

Verify credentials

Ask to see the tutor's Working With Children Check card before the first session. Check the card number on the official government verification website.

Use a public or supervised space

For ongoing sessions, choose locations like school libraries, public libraries, community centres, or university study rooms where other people are present.

Trust your child's feedback

Regularly ask your child how sessions are going. If they express discomfort for any reason, take it seriously and address it immediately.

Report concerns immediately

If you have any concerns about a tutor's behaviour, report it immediately through TutorLook and contact local authorities if needed.

Obtain a Working With Children Check

All tutors working with minors must hold a current Working With Children Check (or equivalent in your state/country). Upload proof to your profile.

Tutor in public or visible spaces

Always conduct sessions in public places like libraries, cafes, or community centres. If at a family's home, ensure a parent/guardian is present.

Maintain professional boundaries

Keep all interactions professional. Do not connect with students on personal social media. Do not offer rides or meet outside of scheduled sessions.

Never be alone in a closed room

Ensure doors remain open or sessions occur in areas with visibility. This protects both the student and the tutor.

Document and communicate

Keep parents informed about session content, progress, and any concerns. Provide regular updates on what was covered and how the student is progressing.